LONDON HOTEL SCAM

11:28:00 AM

I received this email last June 22 2010;

Quote:
Custom House Hotel London
Victoria Dock Road, London E16 3BY, UK
www.customhotellondon.co.uk
Email:customhousehotel@london.com
customhousehotel@mail2customs.com
vacancy.customhousehotel@yahoo.co.uk
Fax:+44(0)7005938320
Tel:+44(0)2921680063,+44(0)7024043571,+44(0)7024038570,
+44(0)7024038671+44(0)7024038785,

Attention Applicant

WELCOME TO CUSTOM HOUSE HOTEL LONDON

Your CV/Updated Resume has been accessed and studied by our Employment Relations board in London which you’re Qualifications as stated on your resume is found Interesting. We want to bring to your Notice that the vacant positions are only available at our new Branch at London .

Kindly read and answer carefully the Interview Questions for Applicants. Try to be fast returning this interview answer, send it back to our email address for our Kind Perusal and processing of your Job with our company. Your Immediate Response Will is Highly Appreciated.

Yours at service,
Confirmation of CV/Resume,

1, Tell me about yourself

2, Tell me about your education

3, why are you interested in working for this Hotel

4, Have you chosen any particular field if yes why have you chosen that particular field?

5, what kind of work are you looking for?

6, Have you done this kind of work before?

7, How would you fit into our Operation?

8, How did you hear about our Job?

9, How much do you expect to have as a beginner?

10, Are you ready to relocate?

11, Where are you currently?

12: Are you an international passport holder?

This is an interview and it must be answered cleverly. Note that if you passed this interview Please give us 24Hours for reviewing your answers, then once your answers is accepted, we will provide you with our hotel application form, and when you submit it, you have only 30 days interval for processing of your documents.

Finally, after submitting your submit your interview answer we will contact you with Our Hotel employment application form and also we will enlighten you on our hotel terms and conditions.

Best Regards,
Dr.Alex William
Administrative Officer
Custom House Hotel London
Victoria Dock Road, London E16 3BY, UK
Email:customhousehotel@london.com
customhousehotel@mail2customs.com
vacancy.customhousehotel@yahoo.co.uk
For my surprise I answer it back immediately...
Then after 24 hours.. They replied..


Quote:
Custom House Hotel London
Victoria Dock Road, London E16 3BY, UK
www.customhotellondon.co.uk
Email:customhousehotel@london.com
customhousehotel@mail2customs.com
vacancy.customhousehotel@yahoo.co.uk
Tel:+44(0)2921680063,+44(0)7024038570,+44(0)7024038671
Fax:+44(0)7005938320

Attention Applicant:

Dear applicant,attached below is a copy of the hotel application form fill and send to any of the hotel management office email address below.

Hotel management email address:
customhousehotel@london.com

Also while summit your application form with scan copies of your passport photograph for official use.

Welcome to the wonderful stylish and modern hotel that is the Custom House Hotel. The Custom House Hotel is a three star hotel located in the very heart of London Docklands area, only a short distance from all that the modern and bustling city of London has to offer. Custom House Hotel offers fine accommodation with over 280 rooms featuring all the modern conveniences you would expect to fine in a contemporary three star hotel. From the moment you arrive, the hotel friendly yet professional staff will strive to meet your every need providing you with a fantastically warm and inviting stay in London.

Our Bar & Restaurant is open for: Breakfast / Lunch / Dinner

Hours & Days:

Monday -- 06:30am - 10:30pm

Tuesday -- 06:30am - 10:30 pm

Wednesday -- 06:30am - 10:30pm

Thursday --06:30am - 10:30pm

Friday -- 06:30am- 10:30pm

Saturday -- 06:30am - 10:30pm

Sunday -- 06:30 am - 10:30pm

Also note that our phone numbers work only from Monday-Friday only during working hours.

This information is passed for the whole new applicants of Custom House Hotel London, from the general manager’s Office, Please I wish to let you know that this information here in is for your own good, help & guidelines, as you have accepted to serve Custom House Hotel London with your entire compassion. Note: Custom House Hotel London has been a great Hotel all over the world, as we all knew it.

We have made it clear that if any applicant who his or her wish is to be in Custom House Hotel London Australia, Spain or our other branches, has this opportunity to be posted there if you succeeds in coming into United Kingdom .

Here in Custom House Hotel London you will be allowed to enter into Australia and any other country were our branch is located through the help of Custom House Hotel London Family, we need about 100 New workers, & there in Australia Atrium Luxury Serviced Apartments needs 50 New Employees .

You have to make your choice when you arrived here in London , Immigration Air port Bureau Office (UK Immigration Office London) will issue to you the right of entry if likely & will let the United Kingdom Embassy in your country know about your trip to Custom House Hotel London, and then you will get your working Visa/permit, when the Immigration Bureau will forward your Documents to the Embassy High Commission in your country.

Terms of Service and Regulations

Ensure and maintain the security of information relating to customers and personnel in the hotel. Deal efficiently and courteously with all customer complaints, take ownership and ensure that you refer to your Manager or Supervisor when necessary to follow accordingly. Manage all customer requests efficiently and courteously by monitoring and following up with the guest directly. Using Espresso Software to log all calls and incoming request for the Communications Runners and other responsible departments to action them immediately. Maintain a high standard of personal appearances, grooming and hygiene in accordance with the hotel policy.

When dealing with other departments, ensure you use respect and the right channel when advising or requesting items / services for guests. Ensure that you attend all Communications meetings and scheduled Training Sessions. Work together as a team in Communications and ensure you treat all Team members with equal respect. Be fully conversant with all facilities and services provided within the hotel to provide our guest with fast and efficient Hr Service. Be constantly aware of any up-selling and promoting opportunities when they arise. Be fully trained, knowledgeable and confident about our product and services and ensure a sales attitude is adopted at all times.

Maintain an awareness of all sales opportunities within the hotel to maximize room sales and revenue for the hotel. Maximization of sales and revenue for the hotel by maintaining a sales and service oriented attitude at all times. Promote in house revenue outlets on a consistent basis when receiving guest enquiries. Ensure the complete knowledge of all property management systems to be used in the Communications department to provide better and faster service to our guest and therefore ensure an increase in guest satisfaction ratings. Effect the fast and efficient monitoring and follow up of guest requests by consistently logging all incoming request in the Software System and ensuring that the Communications Runners have all the necessary information to serve the guest in a professional and cost effective manner.

Ensure a high level of product knowledge of the hotel and local area to be able to assist with any guest-related request and enquiries that will be managed by the Hr department. Ensure the Communications Manager is kept fully aware of any relevant feedback from customers, team members or other departments to improve Communications with our guest and throughout the entire organization. You will have excellent communication skills, be organized and have a passion for customer service with an eye for detail.

Additional benefits for WORKERS: Free meals whilst on duty, free dry cleaning of work suits and shirts, discounted hotel rooms worldwide, Custom House Hotel Club discounts in a variety of high street shops (after 3 months of service)

This is a challenging role. The right candidate will be working or have had extensive experience in a similar role within a large hotel operation. Be confident and able to work your section with a passion for food and the desire to succeed. You will be maintaining very high standards of service in your section, working within a friendly team in a fantastic environment. We offer you full training and promote personal development through the Custom House University . Here you will be able to get sponsorships of NV Q's etc, depending on your ambition and motivation. You get free meals on duty in our Moments restaurant whilst on duty, we also provide you with a staff uniform and safety shoes. And after 3 months of service, you will become a member of the Club, giving you discounted stays around the world and offering many more benefits.

Best Regards,
Dr.Alex William
Administrative Officer
Custom House Hotel London
Victoria Dock Road, London E16 3BY, UK
Email:customhousehotel@london.com
customhousehotel@mail2customs.com
vacancy.customhousehotel@yahoo.co.u
I replied asking - Will you pay my airfare from Philippines to London? They answered,

Quote:
Attention,

Yes, we will pay for your flight ticket from Philippines to London, we will also pay for your accommodation and feeding, all you have to do now is to proceed and print out the hotel application form that was sent to you, fill in the required information and details, scan and email to us, this will enable us to proceed with the processing of your application with us.

Regards
Custom House Hotel London
After a weeks while searching job.. I found REX HOTEL LONDON..


Quote:
REX HOTEL LONDON
Address: 53 Shepherd's Bush Road, Shepherds Bush, London, United Kingdom
Tel:+447024046909,+447024046832
Management Email: rexhotellondon@london.com
Vacancy Email: vacancy.department@yahoo.co.uk
Website:http://www.rexhotel-london.co.uk

Here are some information’s we need to know about:


1, Can we know you’re Personal Data, Names and your Education Background

2, In which areas do you consider yourself to be a specialist, and how do you envisage being able to utilize your expertise within our organization?

3, In what specific areas do you need to expand your knowledge to become more proficient at this job?

4, In which areas of your job do you feel capable and in which areas to you feel more comfortable utilizing other people’s experience?

5, When did you last volunteer to take a work project simply because it allowed you to expand your personal knowledge of the internal structure within your company?

6, Describe a recent occasion when you used your knowledge of the internal structure, within your company, to answer complex questions about the organization?

7, Can you suggest methods to utilize your knowledge of the company’s structure to improve relationships with our customer’s and clients?

8, Where do you currently reside now.

9, Are you an international passport holder


This is an interview and it must be answered cleverly. Note that if you passed this interview the Hotel Application Form will be issued to you and when you submit it, you have only 30 days interval for processing of your documents.

REGARDS
MR. AUSTIN JIM
HR MANAGER
And noticed that REX HOTEL LONDON website was the same as the CUSTOM HOUSE HOTEL WEBSITE ON THE EMAIL http://www.rexhotel-london.co.uk/ andhttp://www.customhotellondon.co.uk/ and same informations too..

-different hotel but same logo icon? As a web geek and exploring the structures of the web noticed that its all the same... 


Then, I saw another hotel.. job vacancy and tried again to apply..

Read below they replied the same message as the previous two..


Quote:
The Royal Albion Hotel
Job Ref:118/RAHSUK
Address: 35 Old Steine, Brighton, East Sussex, United Kingdom
Web Site : http://www.royal-albion-hotel.co.uk/...otel_Home.html
Email: hrdeptroyal@gmail.com
Tel: +44-702-402-8766 and + 44-703-195-8983



It will be an excellent opportunity to join one of United Kingdom most
promising hotels that is focused on growth and sharing that success
with employees .


We have confirmed your application so you are adviced by this
department to contact the company lawyer with the following details ;

CARPENTER CHAMBERS UK
Name: Barrister John Carter
Designation: Attorney and Solicitor

Email: JOHNCARTERLEGAL@YAHOO.COM

Address: Carpenter Chambers, 23-27 Wadeson Street, E2 9DR
+447024035885- PHONE

Full Name:

Mobile Number:

Home address:

Job Applied :

Salary:


You are requested to answer the following questions carefully.


How can you improve our hotel with your applied job?


Do you consider retiring at this hotel?


Do you want further education?


Are you intending to invite your family?

Do you have relatives in UK?

Do you have plans of investing with your salary?


Can you reduce damages with your applied job?


When do you think you can come to UK?


Will you be travelling for vacations back home?


If there is a problem with customer in any department and you happen
to be present what will be your reaction?


Do you make friends at work or strictly business?


Are you willing to grant this hotel any voluntary time?


Do you keep to time?


Do you work fast even when other members of your team are slow?


With the answers to these interview questions and also add him on
yahoo messenger to finalize your interview process.


We wish you best of luck.

Damn! Three websites are now SAME layout!!

 
  1. REX HOTEL website
  2.  CUSTOM HOUSE HOTEL website and
  3. ROYAL ALBION HOTEL website

and read this thread.. click the website of GEORGE HOTEL EDINBURGH SCOTLAND.

Oh My God! Thanks for helping me! Now my investigation cleared! That the emails I received were all SCAM!!!!

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25 comments

  1. including hotel kutuma...

    ReplyDelete
  2. are you also a victim of this hotel scam?

    ReplyDelete
  3. I also applied for custom house hotel but i decided not to pursue for it seems too good to be true. thank god for guidance:)

    ReplyDelete
  4. Good work keepup

    ReplyDelete
  5. Just last week i came across a job opening from a website alluaejobs.com until i find myself applying for one of those hotels.

    I sent my application and attached my resume last July 23 then i got a reply on a Sunday afternoon July 25, 2010 and the email goes like this:

    Flag this message
    Interview for Applicant
    Sunday, 25 July, 2010, 5:58 PM
    From:
    "Premie Hotel Notin Hill London"
    Add sender to Contacts
    To:
    premierhotelnottinghill@hotmail.com

    Shaftesbury Premier London Notting Hill Hotel
    #5-7 Princes Square,Bayswater, London,UK
    www.premierhotel-nottinghill.co.uk
    premierhotelnottinghill@hotmail.com
    premierhotellondonottinghill@yahoo.com
    +447024038935,+447024038631

    WELCOME TO PREMIER HOTEL NOTTING HILL LONDON

    Kindly read and answer carefully the Oral Interview for Applicants. try to be fast in returning this interview answer, send it back to our email address for our Kind Perusal and processing of your Job with our company.
    Your Immediate Response will be highly appreciated.
    Yours at service, Confirmation of CV,

    1, Tell me about yourself
    2, Tell me about your education
    3, Why are you interested in working for this Hotel
    4, Have you chosen any particular field if yes why have you chosen that particular field?
    5, what kind of work are you looking for?
    6, Have you done this kind of work before?
    7, how would you fit into our Operation?
    8 How did you hared about our Job?
    9, how much do you expect to have as a beginner?
    10, Are you ready to relocate?
    11, which country are you currently?
    12: are you an international passport holder?

    This is an interview and it must be answered cleverly. Note that if you passed this interview the Hotel Form will be issued to you and when you submit it, you have only 30 days interval for processing of your documents.

    After submitting your submit your oral interview answer we will contact you with the Hotel employment application form and Benefits for Applicant, Information, Terms and Condition for procedures on how to come to UK

    Regards
    Stave Johnson
    Shaftesbury Premier London Notting Hill Hotel
    #5-7 Princes Square,Bayswater, London,UK
    www.premierhotel-nottinghill.co.uk
    premierhotelnottinghill@hotmail.com
    premierhotellondonottinghill@yahoo.com


    This is somewhat like possible another strategy of human trafficking i think...

    be careful everyone....

    ReplyDelete
  6. OMG.. stupid me. i am a victim and almost give them 150 pounds for processing my "working visas and permits. Thank you guys for posting this so others will be forewarned.

    ReplyDelete
  7. Thanks for all your comments guys! Not just me but I'm sure many people became a victim of this many Hotel London scam :(

    ReplyDelete
  8. i saw the customhousehotel that they are looking for applicant. how can be so past and no personal interview.then i receive an interview form to fill up evrey question..after that i was thinking if this is real or scam..im very thankful that i check the scam site for hotel its all same question en procedure..well thanks guys to knows this matter..and evry one take care to this idiot people..

    ReplyDelete
  9. Yes your are right. Take care all of you guys.. A great opportunity but it was all a SCAM

    ReplyDelete
  10. What tipped me off was the signage on the pic of the hotel. Too many words and to crisp for signage.

    ReplyDelete
  11. Thank you guys. I just answered the same questions right now. I should have read the SCAM site first. Well, anyways, nothing harm done. I'll stop from here.

    ReplyDelete
  12. guys, thank you so much for informing these people including me in these hotel scam. i am not aware that there is such one like this. may god bless you all, and for the scammers, BAD KARMA BE WITH YOU ALWAYS!!! your conscience will hunt you forever!

    ReplyDelete
  13. Hi

    I read this post two times.

    I like it so much, please try to keep posting.

    Let me introduce other material that may be good for our community.

    Source: Hotel interview questions

    Best regards
    Henry

    ReplyDelete
  14. I got the same like all of you, but this time is from Quality Hotel, Scotland. Lucky me found your information. Thank you very much!

    ReplyDelete
  15. also include vacancy.highfieldhousehotel@london.com,,,they send me thesame format of response,to where,i don't know how they found my identities....

    ReplyDelete
  16. Wow! i just read this now..i've been sent with the same emails too from Norbreck Castle Hotel in England...
    what the heck? why are these people doing this?
    may they all be jailed!!!!!

    ReplyDelete
  17. Thanks for this.. I almost gove them 200 pounds.. ive applied to highfield house and forwarded me to norbreck castle all documents are too good to be true. I scanned documents they needed, answered interview questions and signed the contracts but when i saw that theyll be funding my lodging plane ticket and food but have to pay 200 pounds for visa thru western union. im very afraid. so i tried to search this patrick benedict and norbreck castle and got myself here.. thanks guys..

    ReplyDelete
  18. Good day!
    We have here a so called Trainee Visa for Rex Hotel in London, UK.
    We already paid almost 38thousand in PHP and said that we will enter UK as a Trainee Visa for 3 months, salary deduction and after the said training, the employer will change our contract into a Working Visa. In the said amount, we paid a said "bond" for HM Treasury.
    Can you please help us if we are dealing with real people here or its a scam?
    Thank you very much and God speed.

    ReplyDelete
  19. Well thanks a lot dude... They almost got me there..

    And here's a new Hotel they have it..

    THE ROYAL YORK HOTEL



    Address: Station Parade, York, North Yorkshire YO24 1AA, England.
    Tel: +447024046517,+447011127525
    Mgt Email: royalyork@ymail.com
    HR Email: vacancy_royalyorkhotel@yahoo.co.uk
    Website: http://www.royalhotelyork.co.uk



    Here are some information’s we need to know about:


    1, Can we know you’re Personal Data, Names and your Education Background

    2, In which areas do you consider yourself to be a specialist, and how do you envisage being able to utilize your expertise within our organization?

    3, In what specific areas do you need to expand your knowledge to become more proficient at this job?

    4, In which areas of your job do you feel capable and in which areas to you feel more comfortable utilizing other people’s experience?

    5, When did you last volunteer to take a work project simply because it allowed you to expand your personal knowledge of the internal structure within your company?

    6, Describe a recent occasion when you used your knowledge of the internal structure, within your company, to answer complex questions about the organization?

    7, Can you suggest methods to utilize your knowledge of the company’s structure to improve relationships with our customer’s and clients?

    8, Where do you currently reside now.

    9, Are you an international passport holder


    This is an interview and it must be answered cleverly. Note that if you passed this interview the Hotel Application Form will be issued to you and when you submit it, you have only 30 days interval for processing of your documents.

    REGARDS
    MR. AUSTIN JIM
    HR MANAGER

    ReplyDelete
  20. Dear Applicant,

    We acknowledge and received your application (CV/RESUME) regarding the advertised vacancy, you are hereby required to answer the below ONLINE INTERVIEW and get back to us with your answers within the next 48hrs. Failure to submit at the given deadline could make us consider your application as having lapsed and cancel with immediate effect.

    QUESTIONNAIRE:

    1. Tell us about yourself.

    2. What is your present occupation?

    3. Why did you leave your last job?

    4. What experience do you have in this field?

    5. Do you consider yourself successful?

    6. What do co-workers say about you?

    7. What do you know about this organization?

    8. What have you done to improve your knowledge in the last year?

    9. Are you applying for other jobs?

    10. Can you work well under pressure?

    11. Why do you want to work here in U.K?

    12. What is your Current Monthly Salary Package?

    13. How soon can you travel down here to start your new Job?

    14. Tell us about the most fun you have had on the job

    15. What is your Country of Nationality? Is it different from your Present Location? If yes please state your Current resident Country.

    16. What are your qualifications? For example, B.sc, M.sc, Diploma Certificate, High School certificate and e.t.c

    17. How has your education / work experience prepared you for this position?

    18. What are some of your strengths? Some of your weaknesses?

    19. How do you work with others?

    20. Have you done this type of work in the past? If yes, for how long?

    21. Is there anything you would like to say to close the interview?

    22. Describe your work ethic.

    23. What has been your biggest professional disappointment?

    24. What three Specific Job Positions do you target from Hilton Kensington Hotel?

    25. Give us full details on the Following;
    (A.) Full Name
    (B.) Permanent Mailing addresses
    (C.) Current Mailing Address
    (D.) Tel/Mobile Number(s)
    (E)International Passport Number

    Ensure that all information provided is true and correct, we reserves the right to investigate on all information and details given. Falsification of documents, incomplete data and or In-correct information is subject for refusal or Termination of Employment.

    Regards,
    Human Resources Dpt.
    HILTON KENSINGTON HOTEL LONDON.

    Hello to all concerned citizens can somebody tell me that this is a scam or not because i apply it from the wedsites besjobsalary.com. Please help me i need to know before its too late. Thanks

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